ACCOUNT AND DATA DELETION
Delete your Patchsignal account.
This public page is available outside the Patchsignal app. Sign in to delete your account now, or use Help if you cannot sign in.
Start a deletion
Signed-in residents can delete the account from Account settings. The app removes the account, authentication sessions and credentials, saved ZIP, help requests, checkout records, and briefing and alert delivery records. Account deletion does not cancel a Stripe subscription. Open the Stripe customer portal first; if it is unavailable, contact Help before deleting so you can discuss billing access.
If you cannot sign in
You can submit a public request through the Help form and choose “Account deletion or privacy request.” We will need to verify that you control the account email before processing the request. A proposed handling target is 30 days after identity is verified; Patchsignal has not confirmed this service target yet.
The request will be reviewed by Patchsignal support. Use patchsignal-b3d8bk@polsia.app if the form is unavailable. This inbox must be confirmed as monitored before store submission.
Provider records and retention
A minimal deletion follow-up record may retain the account email and, when available, the browser's analytics visitor ID so Patchsignal staff can request deletion from applicable providers such as Stripe and Polsia. Provider-side records, backup retention, legally required retention, and deletion timing have not been confirmed. No specific legal retention exception is currently documented.
See the privacy policy for the data inventory and the refund information for charge support. A support request does not itself cancel billing or guarantee a refund.